Adult Learning
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Browsing Adult Learning by Subject "frontline workers"
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Item Inclusive Design Principles for Learning and Employment Records: Co-Designing for Equity(Digital Promise, 2022-04) Cacicio, Sarah; Tinsley, Brian; Miller, Antionette; Luke Luna, ChristinaLearning and Employment Records (LERs) require careful, deliberate design to ensure that workers benefit from their adoption and use. If designed without the inclusion of individuals who are most marginalized in the workforce, LERs could reproduce existing inequities in the talent pipeline. Digital Promise collaborated with workers in frontline sectors— along with leaders in higher education, design, and technology—to explore how LERs could be designed to promote greater equity in the emerging skills-based economy. The result is a set of worker-generated inclusive design principles and user profiles for LER technology developers. This report outlines the process for creating the principles and profiles for LERs, as well as key learnings and implications for future work.Item Tapping Data for Frontline Talent Development(Digital Promise, 2019-01) Constantakis, Patti; Noakes, SierraFrontline workers are the workers who deal directly with customers and deliver services. While some workers do pursue educational advancement opportunities, completion and relevance are lacking. Access to the right data will equip frontline workers with the agency and knowledge to make informed decisions about their future and will equip stakeholders with information needed to deliver high-quality services.